QL5 Firmware V3.11-2 (Previous version)

Dante firmware has been changed to "3.8.32.1-3.5.33.8-1.2.7". This change corresponds to the hardware change of the Dante module due to the completion of part production. The function is the same as the previous version "3.8.0.24-3.5.1.8-1.2.2", and there is no change in the product firmware. Therefore, customers already using V3.11 do not need updating. In addition, Dante firmware "3.8.0.24-3.5.1.8-1.2.2" and "3.8.32.1-3.5.33.8-1.2.7" products can be used together. Please refer to the version compatibility table of each device.

Use this file to update QL5/1 to V3.11. Please read the following instructions before updating.

Caution when updating

Use the "ql*_firm311-2.zip" (* is the model number) when updating.
Copy file "MQLP3_11.PGM" to the root directory of the USB memory. Follow the instructions on the update guide.
You also need to update the Dante firmware if you update the QL firmware to V3.11 from V1.08 or older. You can now update the Dante firmware for QL also by using the USB memory starting from this version. This method allows you to update both the firmware and the "MQLP3_11.PGM" file together at the same time.

Before copying files, delete all files with extension .PGM and .BIN if any exists in the root directory of the USB memory.
Prior to V3.0, the CL and QL Series used different files when updating, but both files used the same name * "C-MD1.BIN." For this reason, an error may occur during update when the incorrect "C-MD1.BIN" file is used or left in the root directory, and the TOUCH AND TURN knob will become inoperable. In order to recover from this mistake, copy the downloaded QL firmware file "QL-MD103.BIN" in the directory (\ql*_firm311\NAME SUB (* is the model number)) to the root directory of the USB memory. Follow the instructions on the update guide.
Updating Dante firmware by using a USB memory takes approximately 20 minutes.

Please do not use the EEE function (*) of network switches in a Dante network.
Although power management should be negotiated automatically in switches that support EEE, some switches do not perform the negotiation properly. This may cause EEE to be enabled in Dante networks when it is not appropriate, resulting in poor synchronization performance and occasional dropouts.

Therefore we strongly recommend that:

1. If you use managed switches, ensure that they allow EEE to be disabled. Make sure that EEE is disabled on all ports used for real-time Dante traffic.
2. If you use unmanaged switches, make sure to not use network switches that support the EEE function, since EEE operation cannot be disabled in these switches.

* EEE (Energy Efficient Ethernet) is a technology that reduces switch power consumption during periods of low network traffic. It is also known as Green Ethernet and IEEE802.3az.
Cautions for Dante Firmware
You need to update the Dante-MY16-AUD firmware to V3.3.9 or later before using the Dante-MY16-AUD with the QL series.
The Dante Firmware Update Manager v1.4.7.1 for Windows does not support Windows XP.
Please use Windows 7 or Windows 8/8.1.
If you update the device from the V1.02 firmware, the Dante firmware need not be updated.
When updating the firmware, follow the instructions described in the “QL5/QL1 Firmware Update Guide”. However, you do not need to update the Dante firmware if you update the QL firmware to V1.08.

Before starting, delete all files with extensions .PGM and .BIN, if any, in the root directory of the USB memory. If you update with the particular CL V1.70 or later firmware file (C-MD1.BIN), for example, the TOUCH AND TURN knob will become unable to operate. In order to recover from this mistake, copy the downloaded QL firmware file "C-MD1.BIN" in the directory (/ql*_firm108/NAME SUB (* is the model number)) to the root directory of the USB memory, and re-update.

You can remotely control one RSio64-D unit from a maximum of two CL/QL/R Remote units.
You can remotely control one RMio64-D unit from a maximum of six CL/QL/R Remote units.
You can remotely control one Rio/Ri/Ro unit from a maximum of two computers operating R Remote. You can also remotely control from four separate CL/QL units.

New Features in V3.10

Now supports the RSio64-D control.
You can now remotely control supported third-party head amps (HA) from the console.
Functions related to cascade connections have been added.
You can now select CENTER NOMINAL or LR NOMINAL for the pan setting of monaural input channels.
You can now appropriately switch PAN mode and PAN knob settings due to changes in the stereo input signal processing of L-MONO, R-MONO and LR-MONO.
For details, refer to theQL5/QL1 V3.10 Supplementary Manual.

Improvements in V3.10

You can now update the Dante firmware by using the USB memory.
The files for updating CL and QL have been changed from the same name "C-MD1.BIN" to separate names. This will prevent updating with the wrong file.
You can now manually remount when the USB memory is not recognized.

Fixed bugs in V3.10

Solved a problem in which the levels were not the same when odd-numbered/even-numbered MIX and MATRIX buses with different levels were linked to use as a stereo bus.
Solved a problem in which if GPI OUT was set for the current scene, GPI operated when the scene was recalled by using PREVIEW mode.
Solved a problem in which if GPI OUT was set for that scene after storing a scene, GPI OUT was output also when a library was recalled.
Solved a problem in which it appeared that RMio64-D, as a member of the NUAGE Workgroup Manager, could operate from QL. (In actuality, you cannot operate from QL while it is a member of the NUAGE Workgroup Manager.)

Fixed bugs in V3.11

Solved a problem in which the HELP content disappears from the internal memory after restarting the console even if the HELP file was loaded.
Solved a problem in which faders resist any manual adjustment when scenes are recalled with the faders made safe by Focus.
Solved a problem in which the WORD CLOCK screen incorrectly shows DANTE SLAVE in some cases.

Known issue

If Dante Virtual Soundcard (DVS) is patched to the QL series device using Dante Controller, the patching may not be recalled correctly when the QL series device is restarted. In such cases, patch the DVS again. In addition, when using a version of DVS for Windows that is older than v3.2.0, patches after CH41 cannot be performed from QL series consoles.

NOTICE

When setting up the latency in Dante Controller, and there is a discrepancy in latency with the transmit device or the receive device, the largest (slowest) latency setting becomes effective.
The following device labels are used for detecting a SUPPORTED DEVICE.
Y###-**********
# is a three-digit hexadecimal number containing the digits 0 - 9 and uppercase A - F (000 - FFF)
*indicates any desired character (alphabetical uppercase or lowercase, numerals, or -(hyphen) may be used)
Up to 31 characters including the 'Y' are supported.
For the R-series, make sure that the ID indicated by Y###- is not duplicated by any other R-series unit.
In the QL firmware V1.08, you can remotely control the internal HA of a QL series by using the Port to Port function, from additional QL series or CL series (firmware V2.03 or later) consoles, but be aware of the following restrictions
- In the case of QL5, you can remotely control the internal HA from external consoles only when Input 1-32 are patched to Dante Output 33-64 respectively, using the Port to Port functionality (default settings).
Likewise, in case of QL1, it works only when Input 1-16 are patched to Dante Output 17-32 (the default patching needs to be changed). - If the HA channel is incorrectly patched from the QL console, through Dante, to the other console, the A.GAIN knob display of the corresponding channel will disappear. In that case, please check the patch settings including Port to Port.
Custom fader bank settings are not only included in user settings, but in scene data as well. The custom fader bank settings that are recalled vary depending on the logged-in user, the type of the loaded data, and the version. Please note the following points:
- If you load console data of the ALL type as Administrator, the custom fader bank settings for the saved Administrator are recalled. If you load ALL data as Guest or another user, the custom fader bank settings for the saved current scene are called up.
- If you load ALL data that was saved in CL V1.70 or earlier, since scenes do not include custom fader bank settings, the custom fader bank settings for the current scene when the load was performed are applied to all scenes. Therefore, before loading ALL data, we recommend that you either change users to set the custom fader bank to the desired setting, or that you enable Recall Safe for the custom fader bank.
File Converter V5.0.0, compatible with CL firmware V2.xx, V3.xx, V4.xx and V5.xx and QL firmware V3.xx, V4.xx and V5.xx has been made available for use.
File Converter V3.0.0 for Win
File Converter V3.0.0 for Mac

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QL5 Firmware V3.11-2 (Previous version)

Important Notice

Main Revisions and Enhancements