CS-800 / CS-500 Firmware V1.4.0

  • When using firmware version 1.3.1 or earlier, the following may occur when the camera is switched during a Teams meeting. Be sure to update the firmware to version 1.3.2.
    • Even though the microphone is muted (status indicator on CS-800/CS-500 is lit in red), audio may be picked up and output to the remote party.
  • The firmware can be updated with Yamaha CS Manager or (for firmware version 1.2.0 or higher) CS Remote Configurator. For the updating procedure, refer to the User Guide for each application software.
    * Each Operation Guide can be downloaded under “Related downloads” at the bottom of this page.
  • Be sure to use the latest version of Yamaha CS Manager – Windows: V1.2.0/Mac: V1.2.0.
    (If you use an older version, you may not be able to update the firmware properly or use some functions.)
  • It is not possible to downgrade the firmware to a version earlier than 1.3.2. Use Yamaha CS Manager to check the firmware version of your CS-800/CS-500.
  • When the update has completed successfully, the CS-800/CS-500 restarts, and the indicator lights up in white. If the indicator is not a steady white, please update the firmware again.
    * After the update is completed, the [Firmware version] on the Yamaha CS Manager Status screen should read “1.4.0”.

When updating from firmware version 1.0.4 or earlier

  • If firmware version 1.0.4 or earlier is being used, update with Yamaha CS Manager. The update will take up to 10 minutes. The update is complete when the indicator on the unit is continuously lit white.
    • The firmware update is performed in two separate steps, so the unit will reboot twice.
      The update process is as follows:

        Yamaha CS Manager screen Indicator State
      1. Uploading firmware [0-100%] complete Orange (flashing)
      2. Firmware update [0-100%] complete Orange (flashing)
      3. (Rebooting the unit) White (flashing)
      4. Login screen
      (Displayed for approximately 2 minutes)
      * You do not need to log in.
      Orange (flashing)
      5. (Rebooting the unit) White (flashing)
      6. Login screen
      (Update completed)
      White (steady)

V1.4.0

New Functionality

  • Added a function to deactivate/activate the on-screen display menu.
    *This function’s setting can be changed using Yamaha CS Manager Ver. 1.2.0.

Improvements

  • Improved accuracy and sound quality of the face focus beamforming function.

Bug Fixes

  • Fixed an issue where the microphone and speaker may stop working.
  • Improved brightness adjustment of the camera image when the camera cover is opened or closed.
  • Fixed an issue where the video signal was not output to a TV or monitor from the HDMI jack of CS-800/CS-500, even though DisplayLink was activated.
  • Fixed an issue where the volume controls on the remote control may not work correctly when CS-800/CS-500 is connected with ClickShare or Chrome OS.
  • Fixed an issue where CS-800/CS-500 was not recognized, depending on the version of Zoom Rooms.
  • Improved the image quality when the resolution of the video conferencing software is 720p.
  • Fixed other minor bugs.

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The Software is a "commercial item," as that term is defined at 48 C.F.R. 2.101 (Oct 1995), consisting of "commercial computer software" and "commercial computer software documentation," as such terms are used in 48 C.F.R. 12.212 (Sept 1995). Consistent with 48 C.F.R. 12.212 and 48 C.F.R. 227.7202-1 through 227.72024 (June 1995), all U.S. Government End Users shall acquire the Software with only those rights set forth herein.

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